Use AI to Turn Customer Questions into an FAQ

Use free AI to turn the questions customers keep asking into a short, correct FAQ. First you'll turn three questions into two answers. Then you'll sort a bakery's eight questions, spot the problems in an AI-written FAQ, and make one yourself.What you'll needA web browser.A free account for the AI tool the course uses. This course uses Gemini, with a Google account.Somewhere to save your work, like a text document.On a Mac? You can use OOMU instead, a free Mac app that runs AI right on your computer.What you'll learnOne pattern you can use for almost any task:Give it the facts → tell it the job → say what to avoid → check its answer.You'll learn to group questions that mean the same thing, keep apart the ones that only look alike, count every question so none gets lost, and keep a "To check" list instead of letting AI guess.What you'll finish withA checked FAQ and a "To check" list for the questions your facts don't answer.Time: about 25–30 minutes, at your own pace. Free. No earlier course needed.

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